# Your business has enough moving parts. We take responsibility for the software your operations depend on. [Book a diagnosis call](https://calendly.com/petaniweb/petaniweb-introduction) ## Trusted at scale 20+ clients across 3 continents. Most ask us back when software starts putting the business at risk. ## Find the problem. Make the next release count. We trace the work that is failing, agree what needs to change and take it through to production with your team. ### Diagnose the system We find the broken workflow, weak assumption or missing owner before adding code. ### Look after production We monitor the service, fix faults and keep responsibility clear after launch. ### Choose the route We explain the trade-offs and agree an approach your team can maintain. ### Improve with evidence We use incidents, user feedback and usage data to decide what earns attention next. ## Your company keeps control ### Your code and IP from day one Everything we build lives in your repositories and your cloud, with full admin access. You keep control. ### Know who is responsible Before delivery starts, we agree the scope, record the risks and name the people responsible for decisions. ### Decisions in the same working day UK-hours overlap gives your team time for reviews and the conversations that unblock work. ## Support for each stage of your software Build something new, recover a stalled project, look after production or modernise an existing system. Start with the work your business needs to do. ### [Build](https://sunclue.com/services/build/) Build a new system around a complete user journey. We take responsibility from architecture through release and stabilisation. - First slice: 6 wk - Test gate: 100% - Monitor: Day 1 ### [Rescue](https://sunclue.com/services/rescue/) Recover a stalled build by tracing the failure, protecting useful behaviour and delivering a change the business can verify. - Triage: 48h - Incidents: −68% - Support: 24/7 ### [Own](https://sunclue.com/services/own/) Keep production supported, with named responsibility for maintenance, incidents and the changes your business needs. - Systems: 24 - Uptime: 99.98% - On-call: 24/7 ### [Transform](https://sunclue.com/services/transform/) Modernise the legacy systems quietly slowing your business down, without halting the work that depends on them. - Downtime: 0 - Faster: 3x - Migrated: 100% ## Know what is happening and who is responsible You work directly with engineers who explain their decisions, show progress and stay close to the system after release. ### Clearer technical judgement We explain architecture choices early so you can weigh the cost and consequences before deciding. ### Earlier usable software A small working release gives your team evidence to improve the plan while changes are still manageable. ### Ownership before problems arise Reliability, handover, monitoring and support have an owner before they become a problem. ### Reliable communication UK-hours overlap and written updates keep decisions moving and make the next step clear. ### Continuity after launch The engineers who learn your system stay involved after launch, keeping its history available when the next change arrives. ### AI where it lowers risk We use AI where it saves useful work. Engineers check the result and remain responsible for what reaches production. ## Teams trust us with the work they depend on. Clients bring us difficult systems and return when they need help with the next challenge. 4.9/5 · Helped 20+ companies > We built Alex, Mifu's campaign agent. It plans outreach, tracks performance and handles payments without becoming another dashboard. Alex Asher, CEO at Mifu · London ## Client success stories [Making SAP access easier to trust.](https://sunclue.com/client-stories/sap-authorization/) Too many people had access they no longer needed. Over three years, we helped an enterprise team untangle SAP roles, reduce conflicting permissions and build a routine for keeping access under control. ## Connect the software behind your business. Applications depend on data, infrastructure and the people operating them. We take responsibility across those boundaries. ### Web & Mobile App Development Customer and internal apps with clear architecture, measured performance and release ownership. ### Data & AI Data products and AI workflows that reach production with measurement, review and human accountability. ### DevOps Repeatable releases, production monitoring and cloud infrastructure your team can operate and recover. ### ERP (SAP & Odoo) SAP and Odoo work shaped around the real operating model, then connected carefully to the rest of the stack. ### QA & Testing Checks built into delivery, covering the workflows that must keep working when a release changes the system. ### UI/UX Design Interfaces for complex workflows, designed around the decisions people actually need to make. ## Notes from working on difficult software Practical writing on small releases, recovering stalled builds and keeping systems useful after launch. - [Which finance workflow should become an AI agent first?](https://sunclue.com/insights/which-finance-workflow-should-become-an-ai-agent-first/): A practical way to choose a valuable, testable finance workflow without giving automation more authority than it can safely carry. - [How much is production loss costing your factory?](https://sunclue.com/insights/how-much-is-production-loss-costing-your-factory/): Use one month of downtime, speed and reject data to estimate lost hours, output and contribution margin without counting the same loss twice. - [Why the first slice should be uncomfortably small](https://sunclue.com/insights/why-the-first-slice-should-be-uncomfortably-small/): Small releases show where the plan is wrong before the budget has disappeared. - [How to rescue a stalled build without rewriting everything](https://sunclue.com/insights/how-to-rescue-a-stalled-build-without-rewriting-everything/): Start with the failure mode, not the loudest feature request. - [Where AI earns its place, and where it should stay quiet](https://sunclue.com/insights/where-ai-earns-its-place-and-where-it-should-stay-quiet/): Use AI to compress the work around judgement. Do not outsource the judgement. - [Go-live is where ownership starts](https://sunclue.com/insights/go-live-is-where-ownership-starts/): The real test is what happens after users, edge cases and Monday morning arrive. ## Before we start working together ### How quickly can diagnosis start? From day one. You see results as we work openly with your team, sharing progress and shaping the next steps together. ### Do you work inside our team? Yes. We work in your tools, take part in relevant team meetings and record decisions where everyone involved can find them. ### How does pricing work? After diagnosis, we agree the scope, responsibilities and pricing in writing. You can see what the engagement covers before committing. ### What about time zone overlap? We keep UK-hours overlap so your team can join reviews, discuss decisions and work through urgent problems with us. ### Who owns the code and IP? You do, from day one. Everything we build lives in your repositories and your cloud accounts, with full admin access and no lock-in. ### Can the engagement grow or shrink? Yes. We review the arrangement as the system stabilises or your needs change, including when your own team is ready to take on more responsibility. ## Software that works. A team that stays. We build and maintain the software your business depends on, working openly with your team from the first day. [Book a diagnosis call](https://calendly.com/petaniweb/petaniweb-introduction) --- [Canonical HTML page](https://sunclue.com/) · [Sunclue reading guide](https://sunclue.com/llms.txt)